Returns and Exchanges
Sunday, Oct 16, 2011
Our Return Policy
Your personal satisfaction is guaranteed for all purchases. You may return any unused item for any reason within 30 days of receipt for a full refund of the purchase price, excluding shipping charges. Please allow up to 7 days for credit to appear on your credit card for merchandise returns. Gift certificates are non-refundable. Merchandise must be returned unused in original manufactures carton. We can only refund shipping costs if the return is a result of our error and we have pre-approved via email. Please e-mail us at support@DinnerwareUSA.com All returns maybe subject to a 20% restocking charge.
What if I don't like the color or pieces I ordered?
You may return the pieces to us for a refund. It must be returned unused in original manufactures carton.
Original shipping costs will not be refunded in this situation. You will be responsible for return shipping costs with insurance added.
If you have any questions regarding this order, please e-mail us at: support@DinnerwareUSA.com
Packaging Your Return
Please fill out the return information, include your packing slip with your return, and wrap the package securely, you are responsible for any breakage.
Send it to:
418 Interstate Court
Sarasota, Florida 34240
Thanks for shopping at DinnerwareUSA.com!